For the sale of certain products, the Company provides a money-back guarantee. That money-back guarantee is governed by the following terms, except to the extent that the terms of a specific product or service provide otherwise.
With respect to any purchase, you must request your money back within 30 days of the purchase.
You may request your money back by emailing [email protected]
That email must contain information about the product your purchased, the date of the purchase, and the email and name associated with any such purchase. If you have purchased workbooks or other printed materials you must return them at your expense before the refund will be issued. There are NO refunds on any downloadable materials.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
Any customer may redeem a money-back guarantee from the Company only once regardless of how many products and/or services the customer purchases. In other words, after a customer has received a refund for any one product under this money-back guarantee, that customer shall not be entitled to a refund as to any other product or service purchased from the Company.